Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Property related inquiry details
• Account and login information
• Communication preferences

We may also automatically collect certain technical information such as IP address, browser type, device information, pages visited, and usage data to improve our platform and services.

2. How We Use Your Information

We use collected information to:

• Provide and operate the LeadBolt platform
• Enable real estate professionals to communicate with consumers
• Send transactional messages, service updates, and support communications
• Facilitate SMS, email, and call related communications
• Improve platform functionality and user experience
• Maintain security, compliance, and fraud prevention
• Respond to inquiries and provide customer support

We do not use personal information for purposes unrelated to LeadBolt's core services.

4. How Information Is Shared

We may share information in the following situations:

• With real estate professionals using LeadBolt to respond to your inquiry
• With service providers that help operate our platform (such as messaging, email, and infrastructure providers)
• When required by law, legal process, or regulatory obligations
• To protect the rights, safety, and integrity of LeadBolt and its users

We do not sell, rent, or trade personal information to third parties.

5. Third Party Services

LeadBolt may integrate with third party services to support messaging, analytics, payments, and infrastructure. These providers are authorized to use personal information only as necessary to provide services on our behalf and are subject to confidentiality obligations.

LeadBolt is not responsible for the privacy practices of third party websites or services linked from our platform.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data.

You may also opt out of communications as described above.

9. Children's Privacy

LeadBolt does not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of LeadBolt after changes indicates acceptance of the updated policy.